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Turn Customer Success into revenue.

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Join 14K+ subscribers. Every Friday you'll get an issue covering a key aspect of building and scaling a modern Customer Success team.
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The future of growth.

The success of your customers compound. A healthy Revenue Retention will fuel growth exponentially. When you invest in building a world class customer success program, you are multiplying the lifetime value of your customers and future-proofing your business.

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Four more ways to help you achieve more.

Every Friday, you’ll get on your inbox an email from Daphne with actionable tips and how-to guides to help you build and scale your Customer Success team.

 

Each episode teaches you how to build a modern Customer Success team and grow your career. You’ll hear from the experts, the people who have done it.

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Sometimes, we just need to bounce off ideas and ask questions. I offer 1:1 consulting that help you get unstuck. I offer bespoke sessions to help you deliver outcomes and drive growth sustainably.

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Develop The Skills To Ace Your Retention and Growth Targets. This Guide gives you a system for understanding and developing the skills that will help you achieve high performance as a CSM.

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Ready to build your second growth engine?

Join 14,000+ subscribers. Every Friday you'll get an issue covering a key aspect of building and scaling a modern Customer Success team.